The customer experience when redeeming/claiming offers or incentives can have just as much impact as the offer itself, that’s why we offer a customer helpline with all our campaigns. Our team are experienced in handling all types of calls from hotel reservations to general queries.
Fulfilment is not the most exciting part of a campaign, but it is the most important. So let us take care of this for you, we have an experienced fulfilment team who work efficiently to meet and exceed challenging service levels. We can distribute all sorts, from cash back to vouchers and gift cards to wine and everything in between.
Our dedicated team can handle all kinds of data processing campaigns, from simple data capture to more complex campaigns. We work with our clients to ensure the correct systems are implemented before any campaign goes live to ensure the smooth running of any campaign requiring the need of data processing.